Web Reporting Instructions

To create an account on Harris CSCD's client portal, you will need to provide your email address and obtain the Web Access Instructions from your officer. This form has important information on it, like your PID #, DOB, and Web Access ID. 1912658734D

Letter addressed to Joe Smith explaining how to register for an online reporting system, including website links, account instructions, and listed personal details such as name, web report ID, email address, and PID.

To register, go to CSSreporting.com, and click 'Register Here'.

 Login form with fields for username and password, a “Log In” button, links for registration and account recovery

Enter your desired Username and click 'check' to make sure the username is available. If your requested username is not available, choose a different user name.

New account form showing username “joesmith” with an error message stating “User Name is ALREADY TAKEN!”    New account form showing username “joesmith1” with a confirmation message stating “User Name is AVAILABLE!”

Next, enter your desired password. Your password must be 8 characters long, include one number, and one special character, like !, ?, @, etc. Enter the same password in the 'Confirm Password' field.

 Password and confirm password fields filled with matching text “SmithJoe123@,” with a note indicating minimum password requirements

Select HARRIS County

Dropdown field labeled “County of Probation” with “HARRIS” selected.

 

Enter your Web Reporting ID exactly how it is listed on the Web Access Instructions given to you by your officer. Don't forget to include any numbers or letters in the ID.

 Text input field labeled “Web Reporting ID” with an empty entry box.

Enter your Date of Birth. Enter 2 digits for the month, 2 digits for the day, and 4 digits for the year (MM/DD/YYYY).

 Text input field labeled “Date of Birth (MM/DD/YYYY)” with the value “03/05/1963” entered.

Enter the email address you gave your office.

 Text input field labeled “E-mail” with the value “JOESMITH@OUTLOOK.COM ” entered

Enter a security question and answer you will remember. You will need this information if you ever need to reset your password.

Security question field displaying What is your favorite color? with the answer field filled in as Blue

Click the 'I'm not a robot' checkbox, complete the CAPTCHA puzzles, and click 'Verify' until the 'I'm not a robot' box displays a green checkmark.

Sequence of reCAPTCHA verification steps: an unchecked “I’m not a robot” checkbox, an image selection challenge asking to identify fire hydrants, and a completed verification with a green checkmark.

 

 Click 'Register' to create your account.

Register button with a rec circle around it

Confirmation message stating that an email has been sent with a link to activate the account

To activate your account, you will need to click the link in the email sent by [email protected]. You will not be able to log in until the account is activated.

Common Registration Error Messages


Error message stating User name or e-mail already exists

 Try choosing a different username. Use the 'check' feature before submitting to confirm the username is available

Two error messages stating Account not registered in County! and D.O.B. does not match the D.O.B. on probation’s record!

Check the DOB field to make sure it is correctly entered. If you are certain that your date of birth is correct, contact your officer to update it in the system.

Error message stating Date of Birth must be in format of MM/DD/YYYY

Make sure your DOB is entered MM/DD/YYYY

 

Error message stating Account not registered in County!

Check your Web Reporting ID to ensure all numbers and letter are correctly entered. If the web reporting ID is correctly entered, check that the email you are entering matches the email listed on the Web Access Instructions. If both email and Web reporting ID are entered correctly, please contact your officer for further assistance. 

Error message stating Password must contain a number!

Enter a new password. Keep in mind that all passwords must be 8 characters long, include a number, and include a special character like !, ?, @, etc.

Error message stating “CAPTCHA is incorrect!” with instructions to verify the “I’m not a robot” checkbox

Make sure the 'I'm not a robot' field is verified. Click the 'I'm not a robot' checkbox, complete the CAPTCHA puzzles (there may be more than one), and click 'Verify' until the 'I'm not a robot' box displays a green checkmark.

 Confirmation message stating Resend activation complete!

Common Log in Errors


Error message stating “Authentication failed. The requested account may not exist, is not approved, or the password is incorrect

Check to make sure your account has been activated. If you have not activated your account, you can request a new activation email by clicking 'Lost Activation'?

Login section showing a “Lost Activation?” link for requesting a new account activation email.

 If you have registered and activated your account, you may need to request your username or reset your password.

Login section showing a “Lost User Name or Password?” link for recovering account credentials.